Sunday, November 1, 2009

Return Policy

Bismillah ar-rahman ar-rahim

You may return items that are unworn and in original within 14 days of delivery for a refund or exchange.

The shipping costs for sending the items back to me are refundable only inside Germany. In any other countries the shipping costs for sending the items back to me are not refundable. Only in the case that the return is a result of our error I will pay for the return shipping costs, of course.

Send returns to:
"Salatun Jamilatun"
Laura Cornelius
Volksgartenstr. 66
50677 Cologne
GERMANY

Refunds will be issued in the original form of payment. Payment costs for the shipping are not refundable.

Please allow 2-6 weeks for your refund to be received, processed and appear on your bank account. I will not be liable for late payment, also meaning payment later than the expected 2-6 weeks.

Custom Made clothings are not refundable. See Custom Made

Exchange for another item

If you choose to exchange the return item for another item, you will not be charged new post & payment costs for the shipment of the item you want to receive in exchange. The difference in price for the first order and the exchange order will be refunded or charged.